outsourcing

Hey, it can work [well kind of, and in some cases]. Just make darned sure there is someone on staff who is available during your own business day.

I can't tell you how many times I have had to be up in the twilight hours just to get a course deployed on a foreign hosted LMS. As long as there is at least one person over there with some general acumen who is in available for email or IM during our business day, potential for a successful deployment is about 10 times higher.

Ah yes, the good old 'outsource the services' effort to limit fixed costs. Nice idea, a nice thought really. On the surface it seems just as cut-and-dried as outsourcing your marketing or Human Resources. Surely a simple web application does not warrant its own dedicated in-house resource, right? Or not?  read more »